Be cautious when you receive an e-mail asking you to reply with any type of personal information, including (but not limited to) a username or password. While the appearance of the e-mail may at first glance look legitimate, take the time to inspect it closer. You may find numerous misspelled words, awkward language, references to services that do not exist, or other little things that seem out of the ordinary.

You should always question the provenance and authenticity of such e-mails. Please note, however, that simply receiving a scam e-mail is not typically enough to compromise personal information. If you are unsure if an e-mail is legitimate, call the SU Help Desk or come by ITS with any questions. (more…)

When you run the executable, it will unzip to %SystemRoot%\Sophos_Installer_<YYYY-MM-DD>. Before you do anything else, make sure that all anti-virus programs (McAfee, Norton/Symantec, and Sophos) are completely removed. Check the Add/Remove Programs (in Vista, this is now called Programs and Features) listing in Control Panel. Then, reboot and execute the setup file with no other programs running. You don’t necessarily have to disable background programs or services, but foreground programs like Firefox or Word can disrupt the installation process.

If Sophos successfully installs itself, it will put two entries in the Add/Remove Programs list: Sophos Antivirus and Sophos Autoupdate. If you find that it did not install again, check to see which, if any, of these components was installed. If you still can’t fully install everything, but you do see the blue shield in the notification area (next to the clock), right-click on it and choose Configure updating. Select the Logging tab and click the View Log File button. This file will describe what sorts of things are going wrong when you are downloading updates, which is the source of the vast majority of Sophos problems. Contact the Helpdesk if you are still unable to successfully install Sophos on your machine.

ITS has assembled information on how to download, install, and use the “Compatibility Pack for Windows XP” for Windows XP and the “Office Open XML Converter” for Macintosh. Click on the links below to view or print these documentation files.

Office 2007 and Previous Versions of Office for XP

Office 2007 Files and Office 2004 for Mac

After you have installed the software, it is recommended you delete the file you downloaded to free up your storage space.

In the world of web site creation, the term “publish” is used when you want the world to be able to view your website from a brower. When you are working on your website files, changing the content and saving your work does not necessarily mean that the changes are “on your site”. Most web site design and creation software, such as NVU and Dreamweaver, publish your web site content using a protocol called ftp and need to know the location where to publish the files. ITS has created two documents to help you setup NVU and Dreamweaver to use ftp to publish your web site files.

Site Setup in NVU

Site Setup in Dreamweaver

• The instructions for Windows XP wireless users are at this link.
• The instructions for Windows Vista wireless users are at this link.
• The instructions for Macintosh wireless users are at this link.
• The instructions for Leopard wireless users are at this link.
• A map of the wireless coverage can be found here.

Download and install FileZilla, http://filezilla.sourceforge.net/

1. Open FileZilla for Windows
2. Fill in the following in the QuickConnect bar at the top:
   • Address: ftp.southwestern.edu
   • User: (your username)
   • Password: (your password)
   • Port: (leave blank)
3. Once connected, you can choose the folder you want to view or edit. The public_html folder on the remote system, for instance, contains files for your personal website, if you have one.
4. Locate the folder or files you want to transfer by changing the directory path on the local system side of the window. For example, if the files you want to transfer are located on the desktop of the local machine, you will navigate to c:/Document and Settings//Desktop.
5. Drag the file(s) or folder(s) you want to copy to/from Helios.

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Accessing the Helios file server - Mac OS X

Download and install Fetch, http://www.fetchsoftworks.com/

1. Open Fetch for Macintosh
2. Fill in the following:
   • Host: ftp.southwestern.edu
   • UserID: (your username)
     
   • Password: (your password)
3. Click OK.
4. Once connected, you can choose the folder you want to view or edit. The public_html folder on the remote system, for instance, contains files for your personal website, if you have one.
5. Drag the file(s) or folder(s) you want to copy to/from Helios.

There is an open, publicly accessible network on campus named su-public, but its coverage is restricted to the Smith Library Center, 1st floor and the McCombs Campus Center, 1st floor. The iPhone can connect to this network with no configuration necessary.

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Scrapbook link to Scrapbook (or Alternate link if the other link is too long)

Zotero “What works even better is Zotero, a free Firefox extension that makes it easy to collect, manage, and cite your research sources. You can compare it to EndNote, a frequently used program to create research bibliographies, but Zotero is free and works within your browser. Not only can you create notes from webpages, save their location and export them in a formatted bibliography style it also works nicely with Google Books and Google Scholar!” Link to Zotero

BibMe: Another Web-based Bibliography tool

BibMe is a new web-based bibliography tool created as a software development project at Carnegie-Mellon. Unlike CiteULike and Zotero, two other powerful web-based bibliography tools that seem aimed at scholarly researchers, this tool seems geared primarily toward students. It strips down the bibliography process to simply typing in search terms. All one needs to do is type in a search term under the appropriate category, and a list of possible sources appears. Clicking on an option automatically generates a bibliography entry. Entries may also be manually entered if the source is not contained in the database. The tool lacks the social aspects of CiteULike, where one can peruse other users’ libraries or browse through tags, but it does have a suggested reading feature where similar sources appear under the bibliography entries. Sadly, the bibliography can only be exported to Rich Text Format, and I didn’t see an import option so that existing citations could be uploaded. It does seem like an interesting tool and probably useful for students.

If you need to edit PDF’s that are not forms you might try this free tool: Skim - Read & Edit PDF Files http://www.coolosxapps.net/2007/04/03/skim-read-edit-pdf-files/

The new McAFee Virus DAT file is labeled 5004. Please download and install.

1. Find the mailing list to be modified in the list of lists found at http://www.southwestern.edu/mailman/listinfo/ and click on it.
2. Scroll to the bottom of the next screen, to the section labeled Subscribers.
3. Enter your e-mail address in the last text box on the page and click the Unsubscribe or edit options button.
4. Enter your password for the mailing list that you are attempting to modify and click on Login. If you do not know the password, click on the Remind button near the bottom of the screen and your list password will be immediately e-mailed to you.You will now see a screen through which you can unsubscribe from the list, see a list of all your subscriptions, and change list options.
5. To change list options, scroll down to the Options section of the page and select appropriate settings. For example, click the On button in the Set Digest Mode section to receive a digested (aggregated) form of the list postings.
6. Make sure to click on Submit My Changes on the bottom of the screen otherwise your changes will not take effect.

1. From within WebMail, click the “Options” icon at the top.
2. In the “General Options” column, click “Personal Information”
3. The “From” and “Reply-To” fields should have your full email address (not just your username). Edit those fields as needed and click “Save Options” at the bottom of the page.

You should be set. Send yourself a test message after you make these changes to ensure it works.

To change your password:  http://www.southwestern.edu/password