ITS Knowledge Base

You may have made changes to the default identity within the Mail Options in Webmail. Here’s how to fix it:

1. From within WebMail, click the “Options” icon at the top.
2. In the “General Options” column, click “Personal Information”
3. The “From” and “Reply-To” fields should have your full email address (not just your username). Edit those fields as needed and click “Save Options” at the bottom of the page.

You should be set. Send yourself a test message after you make these changes to ensure it works.

You may have made changes to the default identity within the Mail Options in Webmail. Here’s how to fix it:

1. From within WebMail, click the “Options” icon at the top.
2. In the “General Options” column, click “Personal Information”
3. The “From” and “Reply-To” fields should have your full email address (not just your username). Edit those fields as needed and click “Save Options” at the bottom of the page.

You should be set. Send yourself a test message after you make these changes to ensure it works.

Passwords are an important aspect of computer security. They are the front line of protection for your accounts including WebMail, WebAdvisor, Segue, and your SU Pirate Card.   At best, an insecure password may compromise a single user’s data, and at worst it may compromise the entire system.  Changing a password periodically helps keep outsiders from guessing your password and having long-term access to your accounts and the SU network.

To change your password:  http://www.southwestern.edu/password